Brand Value vs. Brand Recognition

Interesting article in Fast Company Magazine, basically an interview with John Wang, HTC chief marketing officer — AKA Chief Innovation Wizard.

The HTC brand was already there among its users. A few years ago we started to put the HTC logo on the phones. We basically formalized the brand recognition on the physical product.

Let me share with you how we think about brand. There is a very important difference between brand value and brand recognition. Brand value means something to the end user. Brand recognition, all it means is a bunch of advertising to make people recognize the brand name. At HTC we care about brand value, not brand recognition. Building brand value is like earning respect; you have to earn respect, you cannot buy respect.

The brand value vs. brand recognition point is generally true. But in certain markets (either geo or in terms of products) you might not have the time, the patience and the resources to wait for the recognition to come from the market in an “organic” way. Without a push on the recongnition pedal, you might not have the chance to put the brand value in customers hands. Definitely what a brand is looking for mainly is value. Value for the customer, for the brand itself or for the company that owns it. But I don’t think you should leave aside, by all means, the recognition effort.

7 Reasons to Brand Your Business

A business without a brand name is like a product that does not have a name. You’ve got to ensure a high impact branding strategy that will help your customer to remember you, your products and your services. In this case, it is your articles and your quality of writing are what should be remembered the most.

Jason has put up a list of 7 reasons why you should brand your name:

  1. Branding creates product awareness
  2. Branding can relay your product’s performance.
  3. Branding is your mark as the maker.
  4. Name branding ensures your customers will remember you.
  5. Branding completes your overall marketing strategy.
  6. Branding makes marketing so much easier.
  7. Branding promotes sales.

5 Myths of Brand Naming

After the 5 Tips on Brand Naming, here is an interesting post of Steve Rivkin is the co-author of The Making of a Name : The Inside Story of the Brands We Buy on 5 Myths of Brand Naming:

Myth #1: Size doesn’t matter.
Yes, it does. Shorter is better in everything from memorability to packaging.

Myth #2: There are no words left to steal from the dictionary.
Not true. Your speaking vocabulary may only be 30,000 words, but a hefty dictionary will yield 750,000 words

Myth #3: Coining a new word is easy.
But the trick is to create a new name that is meaningful, impactful and starts the positioning process for the brand or company.

Myth #4: Manufactured names are all the same.
A made-up name might be a simple fusion of two easily recognized words, it might be an altered form of a recognizable word or it might be a foreign word that some people would recognize

Myth #5: Customers will take our name literally.
Good names are suggestive. They are bundles of possible meanings. They are not contractual commitments.

Read the full 5 Myths about Brand Names

Corporate Branding vs. Product Branding

Product branding is a well-known phenomenon in marketing. A brand is a promise to the customer that goes beyond the generic product, the technical and physical attributes. When selling a branded product the company promises that the consumer will achieve special qualities by using the product, different qualities than when using a similar non branded or different branded product. A typical message from the company is “when using this product you will be more attracted, become better looking and signal a higher social class“. By using the branded product the consumer can communicate his/her lifestyle or wanted lifestyle.

On the other side corporate branding refers to the practice of using a company’s name as a product brand name. It is an attempt to leverage corporate brand equity to create product brand recognition. It is a type of family branding or umbrella brand.

Martin Roll, author of Asian Brand Strategy : How Asia Builds Strong Brands has an interesting view on corporate branding:

Corporate branding employs the same methodology and toolbox used in product branding, but it also elevates the approach a step further into the board room, where additional issues around stakeholder relations (shareholders, media, competitors, governments and many others) can help the corporation benefit from a strong and well-managed corporate branding strategy. Not surprisingly, a strong and comprehensive corporate branding strategy requires a high level of personal attention and commitment from the CEO and the senior management to become fully effective and meet the objectives.

Among the advantages of a corporate branding strategy we can count:

  1. the corporate brand is the face of the business strategy, portraying what the corporation aims at doing and what it wants to be known for in the market place, is the overall umbrella for the corporations’ activities and encapsulates its vision, values, personality, positioning and image among many other dimensions.
  2. corporate branding strategy creates simplicity; it stands on top of the brand portfolio as the ultimate identifier of the corporation.
  3. a coporate branding strategy can drive some cost efficiencies that can often be achieved as opposed to a large multi-brand architecture where the corporate brand plays a smaller or insignificant role.

On the other side among main disadvantages of this strategy is that products may not be treated individually, which reduces the focus on the products’ unique characteristics or that the corporate name can become synonymous with a product category

Three different strategies can be approached for corporate branding:

Branded identity is when a company uses different brands for their products that function independent from each other and the company’s brand. The strength of this strategy is the flexibility. The company can build different brands in different marked segments and for different products. If a brand is involved in a scandal it will only damage that brand, and will not hurt the other brands of the company.

Endorsed brand identity is when an organisation has a group of products or companies that it endorses with a group name and a common identity. The strength of this approach lies in the relationship of the products/companies, they can benefit from the goodwill given to others with the same common identity.

Monolithic brand identity is when a company uses only one name and one visual style for all it products. The strength is the simplicity and the potential for growth. The weakness is that one happening; one scandal can cause severe damage even to big strong brands.

Branding News Roundup – 01/27/06

Dell – The Accidental Brand
The corporate name was Dell, but the original trade name was PCs Limited. But the company ran into a problem when it began selling in the United Kingdom. It couldn’t call itself PCs Limited Ltd, or, as Michael Dell put it, “really limited Pcs.” The folks in Britain asked headquarters what they should call their operation, but got no reply, so they just decided to use the Dell name. And eventually, that became the trade name for Dell worldwide. Michael Dell’s verdict: “It worked out OK.”

The problem with (famous) brands
These days so-called ‘famous brands’ need to take dramatic measures just to secure their share of the market, never mind grow it. They risk being stuck in the middle of the market with private label products snapping at their heels and the premiumisation trend making them look dowdy.

Viral Marketing Gaining in Popularity
A study out this week by interactive marketing agency Sharpe Partners shows that a strong 89% of adult Internet users in the U.S. share content with others via e-mail. And while jokes and cartoons make up 88% of the forwarded material, a full 24% of business and personal finance information is also shared.

Branding with a Song
We must concede the celebrity endorsements increases brand awareness and ultimately sales. Of course, not all celebrity endorsements are overt advertising. In fact, if you are lucky, a celebrity songster will mention your brand name in the lyrics to a chart topper. Check a Top 10 most mentioned brands in the Billboard Top 20 tunes for 2005.

What’s in a Brand Name?

Naming a new brand without taking enough in consideration the main target market may lead you to unexpected surprises. Here is an interesting NYT article on such a case:

What better way to honor the brash origins of this city, the owners of Houston’s new professional soccer franchise reasoned, than to name their team “Houston 1836,” a nod to the year when two entrepreneurial brothers from New York arrived here to build a city atop the swampy bayous of southeast Texas.

Many Latinos in Houston, though, greeted the unveiling of the team’s name this week with a shudder. Eighteen thirty-six also happens to be the year that a group of English-speaking interlopers waged a war of secession that resulted in Mexico’s loss of Texas, ushering in more than a century of violence and discrimination against Mexicans in the state.

Read full article here. (via)

Brand Naming – 5 Tips

The name is the brand trigger. When it is said or read or thought, all the impressions, experiences and promises of the brand are brought to mind.

Creating a new brand name, whether is a new company or a new product line, is an opportunity to take a deep breath, take stock of who you are and where you’re headed, figure out what new things you need to add to the marketing mix, and what baggage you may be ready to leave behind.

The following key attributes should be present in every company name:

  • Position the company/product within the markets it serves.
  • Attract customers and prospects, usually by stating a benefit, specific or implied.
  • Be memorable
  • Be easily pronounced
  • Have positive verbal associations and connotations.
  • Be unique, not at all like competitor names.
  • Be protectable.

Next is a list with some five things to be considered when you start naming a new company, product or service:

1. Determine How Important the Name Really Is

Having a clever name isn’t always important. Many companies thrive in industries that are based on government contracts, bidding wars, business friendships, etc., and their name is often just a unique identifier to be placed on legal paperwork.

For most companies, however, their name can be an integral part of their marketing process. A clever, memorable name can make a potential client think about the company for a few extra moments, which may be all you need to get the edge on your competitors.

2. Stand Out…

The most common mistake made when naming a new business endeavor is to make it sound like the others in that industry. This is based on anxiety about whether the new business will be taken seriously. In reality, it’s critical that you stand apart from your competition, and that you look to your competitors as examples of what to avoid.

There are literally 30 or 40 wireless companies called Mobile-something — Mobileum, Mobilocity, MobileOne. Make a rule and don’t pick a name with ‘mobile’ in it, if you name a wireless company.

3. …but don’t get carried away.

A name that doesn’t mean anything, or it has no depth won’t work ussualy. A name should connect with something already in the collective subconscious. Don’t forget, you’re trying to make an emotional connection.

4. Test your tolerance for going ‘out of the box.’

If you’re looking for something unusual, usually when it comes down to it, the obstacle is always fear. Make sure that the fears aren’t based on what happens to brands out in the world. It’s like Banana Republic. People don’t see the name and think, ‘Whoa, an ugly racial slur — I’m not going to shop there.’ It’s all contextual.”

5. Don’t involve too many people

Most corporations have no problem delegating marketing and advertising issues to the marketing department, but when naming is involved, especially naming the company itself or key products, suddenly everyone wants to have a say in the process, and it can quickly become politically and emotionally charged. Therefore, it is essential that you keep the number of people involved in a naming project to a minimum, that they have real authority, and that they all understand the ideas outlined above.