Month: October 2006

Brand – Key Factor For Customers When Choosing a Wireless Service

Brand and brand name is the key factor for customer when choosing a wireless service. What’s interesting in the J.D. Power and Associates 2006 Wireless Retail Sales Satisfaction StudySM whose Volume 2 was released today – is that the customers are increasingly influenced by the handset when selecting a wireless service.

While the summed importance of branding (of the carrier and the phone) in purchasing decision seems to remain constant at a total of 59% it is worth noticing that 19 percent of customers cite the type or brand of cell phone as a key factor during the initial process of selecting a wireless service, up from 11 percent in 2004. While the brand of wireless provider is still the most popular reason influencing the initial selection process, it has decreased significantly in importance, down 8 percentage points from 2004 to 40 percent in 2006.
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Make a National Brand Local

Make a national brand local, that’s the new Bank of America branding strategy.

Consumers interact with brands locally every hour of every day. With expanded creativity around media from agencies, brands and media owners, these media touchpoints are expanding rapidly. How do large organizations managing a brand across different regions, markets and locations do so while ensuring flexibility across their local markets?

Once upon a branding time, local branches were free-wheeling with their marketing practices and the Bank of America logo was “wantonly” emblazoned on diverse products. When a national marketing exec saw the Bank of America logo stamped on a “piece of cake,” a memo went out advising: Local branches will no longer be allowed to “eat the brand!”

Bank of America’s solution? Centralize the development of consistent, national brand messaging and collateral and enable local markets to “attach” them to local marketing initiatives and sponsorships.

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7 Reasons to Brand Your Business

A business without a brand name is like a product that does not have a name. You’ve got to ensure a high impact branding strategy that will help your customer to remember you, your products and your services. In this case, it is your articles and your quality of writing are what should be remembered the most.

Jason has put up a list of 7 reasons why you should brand your name:

  1. Branding creates product awareness
  2. Branding can relay your product’s performance.
  3. Branding is your mark as the maker.
  4. Name branding ensures your customers will remember you.
  5. Branding completes your overall marketing strategy.
  6. Branding makes marketing so much easier.
  7. Branding promotes sales.
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Eleven Killer Tactics To Create a Strong Brand

Karen Post‘s excellent book Brain Tattoos: Creating Unique Brands That Stick in Your Customers’ Minds is presenting eleven tatoo tactics that speak loudly even when you whisper.

 

The strategy is set. You clearly know who you are, you’ve decided on your brand difference, you’ve found folks who want what you have, and you’ve mapped out the great experience you will deliver. Now you must employ the big brand bang and let your message resonate through every point of market contact.

The next step in building your brand is tactical. What specific weapons are you going to launch, at whom, and with what frequency? How will you be heard, noticed, and remembered in a crowded, chaotic playing field, possibly working with less money than your competitors? I refer to this engine as ‘‘speaking loudly even when you whisper,’’ by which I mean making sure that even your smallest effort is on target, relevant, and working to build the brand.

 

Tactic 1: Visual Identity

The footprint of a brand—your corporate identity, graphic system, or visual voice—can take your brand many good places. It can also head you straight into a wall if it does not accurately project what the brand is and consistently stick to the story.
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FutureLab Top 100 Online Brands

Based on the BusinessWeek/Interbrand Top Most Valuable Brands in the world, FutureLab ranks the online relevance of those brands.

The purpose: to highlight to senior executives the importance of paying close attention to their brand’s performance in the online arena.

The method: ranking is based on the number of times the brand’s name appears in leading search engines like Google, Baidu and Technorati, the number of links to the brands website, its reach and Page-rank relevance, and the number of times people express their “love” or “hate” for the brand.

The Top 10 (Interbrand/BusinessWeek position in brackets):

  1. Google (38)
  2. eBay (55)
  3. Apple (41)
  4. Amazon.com (68)
  5. Disney (7)
  6. Yahoo! (58)
  7. Microsoft (2)
  8. Canon (35)
  9. Nokia (6)
  10. Sony (28)
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Britain’s Oldest Brand

Lyle’s Golden Syrup has been named as Britain’s oldest brand, with its green and gold packaging having remained almost unchanged since 1885. The Guinness Book of Records gave the breakfast and teatime sweetener, whose tins bear the image of a lion and a biblical quotation, the prized honor.

The syrup came into being as a by-product of sugar refined by Scottish businessman Abram Lyle in London. It was first stored in tins in 1885 – a million tins are now produced monthly.

Read the BBC story here.

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Re-Branding and Employees Engagement

Continuing the engagement of the employees in internal branding, October issue of HRMagazin is running an extensive material on internal branding and its importance for the success of any re-branding efforts .

As the people who deliver the brand promise are employees, making sure they understand and can deliver the brand to customers is vital—especially for companies within the service industry, where the relationship between employees and customers essentially is the product the company sells.

Re-branding takes time. The planning process that produces a new brand can take as long as two years. Educating employees about the new brand, and its implications on the company and their work, can also last years. That effort typically starts several weeks to several months before the new brand is unveiled to customers and continues after the official unveiling to external audiences.

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6 To Do’s When Branding Your Business

Corporations must be very concerned with branding and advertising practices that attract customers or retain them, as effective branding and advertising can have postive impact on corporate profitability.

Here are six suggestions that Howard D. Hill, Ph.D., president and CEO of Associates in Education in Orangeburg is proposing to assist corporations (and smaller companies) in maintaining dominance in desired areas of operation:

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