Many people nowadays are turning to the Internet to receive their education from online schools and universities. Marketing professionals have much to gain from taking online; not only is it cheaper to pay the tuition for an online class, but going to school online allows you to have a flexible schedule so that you can work in your spare time. While taking online classes is easy, the process of finding the best online school is not and not every school that offers a marketing or social networking program is worth your time. To separate the best from the rest, here are a few points to consider. Continue reading
Logos, websites and marketing materials have to work together to create a positive impression – and put money in your pocket.
Trust means your future customers believe you’re likely to be honest and competent, and will deliver a good experience. Sometimes trust comes from friends telling friends they had a great experience. But most of your future customers wont have word-of-mouth to rely on. They have to decide on their own whom to trust. Thats the mission of your logo, website or brochure, to create your business dress and body language–your visual branding.
Here are a few basics to help your business look credible:
- Go for simplicity and lack of clutter. (Think Apple, the master of simplicity in branding.)
- Create or demand a clean, well-balanced graphic design.
- Use one or two basic colors that go well together, not a hodgepodge.
- Choose one font and stick with it. You can express almost anything by using variations within a single font family: size, weight (boldness), italics, etc. If you really must, choose a second font for major headlines. But first try it with one font.
- Coordinate a single look – design, colors, etc. – across everything you do, including your logo, website, brochures, ads and signage.
Brand and brand name is the key factor for customer when choosing a wireless service. What’s interesting in the J.D. Power and Associates 2006 Wireless Retail Sales Satisfaction StudySM whose Volume 2 was released today – is that the customers are increasingly influenced by the handset when selecting a wireless service.
While the summed importance of branding (of the carrier and the phone) in purchasing decision seems to remain constant at a total of 59% it is worth noticing that 19 percent of customers cite the type or brand of cell phone as a key factor during the initial process of selecting a wireless service, up from 11 percent in 2004. While the brand of wireless provider is still the most popular reason influencing the initial selection process, it has decreased significantly in importance, down 8 percentage points from 2004 to 40 percent in 2006.
Brand loyalty will diminish as the defining metric of success. Marketing strategies will become more varied.
Brand loyalty reduces customer loss, which improves business growth. You are not replacing lost customers to stay at the same sales volume. Customers must have a favorable attitude toward the product to develop loyalty.
Looking at the future of [tag]loyalty[/tag]-[tag]marketing[/tag] [tag]innovation[/tag], three major trends will emerge.
So yes, this really is all about ego. We don’t like to admit that we need our ego stroked, that we want to be recognized and feel important. But hey, it’s a fact AND it’s a huge motivator for purchase (like L’Oreal’s tag line: “It’s more expensive, but I’m worth it.”) Obviously all fashion, cosmetics, car companies, etc. are playing on Esteem, but as you can see from the above examples, any company can meet this need.
When re-branding ourselves – our organizations – we are making a declaration to be free of attachment to the comfort of the known. Free of the comfort of the predictable. We as organisms – be we individuals or organizations – seek stasis; predictability; comfort. The great trap of the human condition is a striving for comfort. As managers we organize work processes to gain as much predictability as possible. We become slaves to our forecasts and plans.
Brands are defined by the perceptions and experiences that someone has with a company product or service, what it looks like, what it sounds like and how it acts. One element in shaping an image is the use of color. Although color alone does not establish your brand it is one element that effects consumers emotions, behaviors and perceptions in relation to your company, product or service. In designing it is important to pick the right colors for the right effect to help reinforce the brand. A good place to start is to recognize the product or service being advertised, the target market, and the desired reaction and response of the consumer.
Olympic strategy key to branding gold
How companies try to get the most from the Games is a sport all in itself. While some companies pay hundreds of millions of dollars for rights to the rings, marketers say there’s more than one way to play the sponsorship game around the Olympics.
Robert Passikoff is president/founder of Brand Keys, which has published the Customer Loyalty Index of leading companies in 26 product and service categories since 1996., has an interesting article over at Chief Marketer about what he calls the five key trends that will determine the difference between success and failure for brands and marketers for 2006:
1. An emphasis on “engagement.”
Inserting itself between traditional marketing activities and an increasing demand for return on investment assessments, engagement will become the Holy Grail for marketers and advertisers. Defined as the outcome of ad and marketing activities that substantively increases a brand’s strength in the eyes of the consumers, engagement will be used more and more to allocate marketing budgets. Continue reading
There are two trends in product branding, which may at first seem disconnected: the focus on product experiences, and the growth of corporate branding.
People increasingly see the product experience as a key driver of the brand relationship. The quality of the product experience is growing in importance after a couple of decades when some companies perhaps lost focus on product performance, particularly in developed markets. If true innovation is defined as product change that provides real solutions to real consumer issues, then itâ€™s not unfair to suggest that some brands ignored this in favour of quick-fix brand extensions which lacked any longer-term impact
Surface innovation that fails to truly innovate or differentiate can have a short-term positive impact on profits. This may be enough for a new product manager under pressure to deliver, but it can turn off consumers in the medium term, as marketing becomes a surrogate for product innovation and stops being truly effective.
Consumers buy products, and for many the product experience is by far their most important touchpoint. It should be stressed that, although it has been over-emphasized on occasion, the so-called softer side of the brand remains an important component of the brand alchemy. Through a brandâ€™s emotional story, the product experience is amplified and linked to the consumerâ€™s imaginative life â€“ it is all a matter of balance.
The second trend is the development of corporate brands, which have traditionally stayed â€˜behind the scenesâ€™. Procter & Gambleâ€™s name is increasingly visible on many of its brands. Its main competitor Unilever also announced early last year that they would use their corporate name in customer-facing marketing activities. We could also mention NestlÃ©, Danone and many others, which have been historically keen to hide their wide range of branded products from consumers. Many reasons drive the decision to appear as one company under an â€˜umbrella brandâ€™. In part it is a response to a global marketplace, but the main factor is the need to rationalise marketing spend.
Many companies have developed multi-layered and extremely complex brand architectures over the years – some for historical reasons (like brand acquisitions), some possibly due to a lack of internal cohesion or communication. The trends toward corporate branding and an emphasis on the product allow us a different perspective on what brand architecture could and should look like. They imply a simplified brand structure in which the corporate brand would directly endorse a range of product brands, with all intermediate brand levels progressively disappearing. This would clarify the offers, put the product back at centre stage for consumers, and force companies to really define their corporate brand and related values.
The name is the brand trigger. When it is said or read or thought, all the impressions, experiences and promises of the brand are brought to mind.
Creating a new brand name, whether is a new company or a new product line, is an opportunity to take a deep breath, take stock of who you are and where you’re headed, figure out what new things you need to add to the marketing mix, and what baggage you may be ready to leave behind.
The following key attributes should be present in every company name:
- Position the company/product within the markets it serves.
- Attract customers and prospects, usually by stating a benefit, specific or implied.
- Be memorable
- Be easily pronounced
- Have positive verbal associations and connotations.
- Be unique, not at all like competitor names.
- Be protectable.
Next is a list with some five things to be considered when you start naming a new company, product or service:
1. Determine How Important the Name Really Is
Having a clever name isn’t always important. Many companies thrive in industries that are based on government contracts, bidding wars, business friendships, etc., and their name is often just a unique identifier to be placed on legal paperwork.
For most companies, however, their name can be an integral part of their marketing process. A clever, memorable name can make a potential client think about the company for a few extra moments, which may be all you need to get the edge on your competitors.
2. Stand Out…
The most common mistake made when naming a new business endeavor is to make it sound like the others in that industry. This is based on anxiety about whether the new business will be taken seriously. In reality, it’s critical that you stand apart from your competition, and that you look to your competitors as examples of what to avoid.
There are literally 30 or 40 wireless companies called Mobile-something — Mobileum, Mobilocity, MobileOne. Make a rule and don’t pick a name with ‘mobile’ in it, if you name a wireless company.
3. …but don’t get carried away.
A name that doesn’t mean anything, or it has no depth won’t work ussualy. A name should connect with something already in the collective subconscious. Don’t forget, you’re trying to make an emotional connection.
4. Test your tolerance for going ‘out of the box.’
If you’re looking for something unusual, usually when it comes down to it, the obstacle is always fear. Make sure that the fears aren’t based on what happens to brands out in the world. It’s like Banana Republic. People don’t see the name and think, ‘Whoa, an ugly racial slur — I’m not going to shop there.’ It’s all contextual.”
5. Don’t involve too many people
Most corporations have no problem delegating marketing and advertising issues to the marketing department, but when naming is involved, especially naming the company itself or key products, suddenly everyone wants to have a say in the process, and it can quickly become politically and emotionally charged. Therefore, it is essential that you keep the number of people involved in a naming project to a minimum, that they have real authority, and that they all understand the ideas outlined above.