23 Elements of a Healthy Brand

A healthy strong brand has definitely has some other attributes than the best or the biggest. A healthy and a strong brand generates also more results than just bigger sales. A healthy strong brand sustain a product over time through consistency, excellent communication, providing value to its target customers. These and much more.

Here is a checklist of 23 brand health criterias as presented in Peter Cheverton’s excellent book Understanding Brands (Creating Success):

  1. is based on a proposition of genuine substance and value to the target customer
  2. communicates a clear and powerful brand definition
  3. communicates a clear ‘emotional charge’
  4. communicates an attractive and relevant personality
  5. wins, builds and retains customer loyalty
  6. is well known by the target customer
  7. is held in high esteem by the target customer
  8. communicates and evidences a unique match between the company’s capabilities and the customer’s needs
  9. is a source of competitive advantage
  10. is an investment of increasing value that others will want to own
  11. maintains its relevance over time by evolving in response to changing customer expectations and perceptions
  12. increases the profitability of the business is consistent with the business strategy
  13. makes sense within the business’s brand architecture
  14. provides a protective ‘halo’ for growth strategies
  15. provides a barrier to entry for new entrants or substitutes
  16. is uniquely positioned in the market and creates a relevant space in the customer’s mind
  17. communicates and demonstrates a clear sense of value
  18. interacts consistently with the customer on as many fronts and on as many occasions as possible
  19. cements the brand definition into the customer’s mind through interactions and positive associations
  20. is managed and supported consistently over time
  21. has values that can be applied consistently and successfully to all parts of the marketing
  22. mix and through all promotional media
  23. makes people want to get their hands on it

(Another) Top 10 – Strongest Brands in America

Harris Interactive released the 2006 results from the EquiTrend Brand Study. Despite all expectations, I would say, the strongest brand in America came to be Reynolds Wrap who scored highest among more than 1,000 brands whithin 39 categories in a survey of 25,666 consumers

EquiTrend has been designed to be a concise and efficient way of obtaining quality, well-rounded information about the critical elements of a brand’s health. Its seven key measures help determine a brand’s stance amongst competitors, within other categories, and in comparison to world-class brands. The study measures brand health using the following seven key measures:

1. Equity
2. Familiarity
3. Quality
4. Purchase Consideration
5. Overall Relevance
6. Brand Expectations
7. Distinctiveness

The final top 10 looks a little odd for me as none of the brand-icons made it in the first ten, actually I would rather name it Top 10 Grocery/Convenience Store Brands. Or as AdAge put it:

Reynolds also topped such icons as Coke, Pepsi and McDonald’s. It blew away the ubiquitous Nike. It outclassed Mercedes and Lexus. It left the hip iPod in the dust.

But well here is their top 10:

  1. Reynolds Wrap Aluminum Foil
  2. Ziploc Food Bags
  3. Hershey’s Milk Chocolate Candy Bars
  4. Kleenex Facial Tissues
  5. Clorox Bleach
  6. WD-40 Spray Lubricant
  7. Heinz Ketchup
  8. Ziploc Containers
  9. Windex Glass Cleaner
  10. Campbell’s Soups

The official Harris Interactive announcement here.