Destination Branding

Although the concept of branding has been applied extensively to products and services, tourism destination branding is a relatively recent phenomenon. In particular, destination branding remains narrowly defined to many practitioners in destination management organizations and is not well represented neither in branding or the tourism literature.

Communities, cities, and states all compete in the world of everything — commerce, tax bases, cultural riches, hometown intellects, the creative class, and happy folks using it all. It’s the fuel to keep geographic areas going and growing.

It also brews healthy combat zones, the seduction of buyers to destinations. For business or pleasure, the game is called branding. As in, regional branding.

For decades, this practice has existed, but more recently it’s become in business vogue — and a powerful economic advantage.

As people and companies decide where to plop down their roots and cash, just like with any other buying decision, they need to feel the emotional connection to their needs and the earned trust to reduce their fears.

Destination branding is about:

  • clearly defining a purpose
  • distinct
  • consistently communicating a persona
  • delivering on a promise

Here is an interesting reading material on the subject from the online edition of Business Week magazine giving an overview on How States Project a Come-Hither Look, listing some of the strategies US states approached the subject, from logos, slogans, flags all the way to the licence plates.

Extending and Stretching Your Brand

Brand extension is “the application of a brand beyond its initial range of products, or outside of its category. This becomes possible when the brand image and attributes have contributed to a perception with the consumer/user where the brand and not the product is the decision driver”.

Brands exist for the long-term. They establish trust in consumers’ minds. They are a company’s most valuable assets and they should be treated very carefully. Every change to the brand should be viewed in terms of its long-term impact on consumers.

Marketers have long recognised that strong brand names that deliver higher sales and profits (i.e. those that have brand equity) have the potential to work their magic on other products.

The two options for doing this are usually called “brand extension” and “brand stretching”.

Brand extension

Brand extension refers to the use of a successful brand name to launch a new or modified product in a same broad market.

A successful brand helps a company enter new product categories more easily.

For example, Fairy (owned by Unilever) was extended from a washing up liquid brand to become a washing powder brand too.

The Lucozade brand has undergone a very successful brand extension from children’s health drink to an energy drink and sports drink.

Brand stretching

Brand stretching refers to the use of an established brand name for products in unrelated markets.

For example the move by Yamaha (originally a Japanese manufacturer of motorbikes) into branded hi-fi equipment, pianos and sports equipment.

When done successfully, brand extension can have several advantages:

  • Distributors may perceive there is less risk with a new product if it carries a familiar brand name. If a new food product carries the Heinz brand, it is likely that customers will buy it
  • Customers will associate the quality of the established brand name with the new product. They will be more likely to trust the new product.
  • The new product will attract quicker customer awareness and willingness to trial or sample the product
  • Promotional launch costs (particularly advertising) are likely to be substantially lower.

Read more on the subject, from Amazon.com:

Brand Extensions: Keys to success in international marketing

Brand Stretch: Why 1 in 2 extensions fail, and how to beat the odds: A brandgym workout